News on 15 January 2007
Press Release NEW TECHNICAL SUPPORT LINE | EXTENDED WARRANTIESJanuary 3, 2007 - Micro Solutions Enterprises (MSE) has added an internal team of trained Technical Support Representatives to field installation and technical questions from end users. Included inside each MSE Brand toner box is a brochure with a toll-free number and warranty information. This is yet another value-added benefit for MSE dealers who can now spend less time answering their customers questions and more time selling cartridges.
January 3, 2007 - Micro Solutions Enterprises leads the industry in toner quality and proves once again that they lead in innovation by extending the warranties on all imaging products and raising the bar on value-added services. All MSE products with a production date of January 1, 2007 or later have a full, two-year warranty beginning the date of manufacture.
Additionally, all MSE Brand toner cartridges are covered for an extra year, bringing them up to a full, three-year warranty from the date of manufacture!