IBM Infoprint Color 1767 (4960)
New
4960-dn1 39V2132 (New)
New
4960-hd1 39v2499 (New)
Fully refurbished with 90-day warranty
4960-hd1 39v2499
$2245.00
 Toner | |
 39V2279 Photoconductor (single) | |
 39V2280 Photoconductor (kit) | |
 39V2281 Waste Toner Bottle | |
 39V2320 100K Maintenance Kit | |
 39V2322 600K Maintenance Kit | |
4621  39V2288 Standard Finisher (3 Hole) | |
4622  39V2289 Booklet Finisher (3 Hole) | |
4390  75P6986 128 MB Memory DIMM | |
4391  75P6987 256 MB Memory DIMM | |
4392  75P6988 512 MB Memory DIMM | 75P6988 Infoprint Brand 512 MB DIMM New 75P6988 (New) Retired, no longer available: Contact for alternatives |
4038  75P6989 32 MB Flash Memory | |
4040  75P6990 64 MB Flash Memory | |
4329  39V1617 40 GB Hard Disk with Adapter | |
4820  39V2297 Card for IPDS(TM) and SCS/TNe | |
4870  39V2298 Bar Code Card | |
4163  39V1524 Ethernet 10/100Base TX (1 USB port) | |
4164  39V1525 Ethernet 1000BaseTX (4 USB ports) | |
4165  39V1526 Ethernet 10/100BaseTX (1 parallel pt) | |
4190  75P6854 802.11g Wireless to USB | |
4138  39V0326 Serial Interface Card | |
4139  39V0327 Parallel 1284-B Interface Card | |
4180  75P7029 10 ft. Parallel Cable | |
4184  75P7030 2-meter USB Cable |
InfoPrint Solutions Company, a Ricoh-IBM joint venture, is refreshing its wide format color workgroup printer with the introduction of InfoPrint Color 1767. It is a wide format (A3) printer and offers high-quality, high-volume color print solutions with flexible paper handling and networking options.
Redefines high performance for large workgroups and nearly all types of jobs
Print speed (up to) 40 ppm color or 45 ppm monochrome letter and A4 and as fast as 20 ppm color or 23 ppm monochrome A3 ppm color or 38 ppm monochrome A4
Boost performance for workgroups of any size
With duplex, a 1.25 GHz processor, up to 512 MB of standard memory, an optional 40+ GB hard drive and powerful optional finishing capabilities, the InfoPrint Color 1767 gives large workgroups the power to get more done.
With superb color quality and monochrome output in one versatile device, users can complete a wide range of projects quickly and conveniently. The USB direct interface allows forms management and direct printing of supported file formats at the printer. With standard enterprise security features and Color Care Technology from InfoPrint Solutions Company, the InfoPrint Color 1767 helps you operate your business with a higher level of confidence and affordability.
Monochrome printing: Up to 45 pages per minute (ppm)1 letter/A4 size
Color printing: Up to 40 ppm1 letter/A4 size
The new hd1/hd2 models include four 520-sheet drawers and a 100-sheet multipurpose feeder (MPF) for a total input capacity of 2,180 sheets standard. Duplex is standard. Two finisher options are available.
- First-page-out-time as fast as 5 seconds for monochrome; and as fast as 9 seconds for color.
- Simplify user interaction with an image-capable, intuitive operator panel that includes a USB direct printing port.
- Bring outsourced jobs in house and obtain professional results while improving productivity and saving money.
- Enhance document confidentiality with multiple layers of security. Add finishing options such as hole punch, offset, staple, saddle stitch and fold to improve productivity.
- Reduce job delays through improved diagnostics and reporting.
| Feature | Benefits |
|---|---|
| High performance | Boost productivity with a powerful 1.25 GHz processor, large standard memory up to 512 MB, fast print speeds and 200,000 pages/month maximum duty cycle. |
| Paper handling options | Increase versatility as you grow. Add extra input drawers and output capabilities, such as the stapling, hole punching, saddle stitching and folding to keep productivity high. |
| Intuitive, easy-to-use operator interface | Minimize job delays with show me graphics and tell me more selections. The all-points-addressable image-capable operator panel with icons and a context-sensitive help screen can guide users quickly through job instructions. |
| Standard ImageQuick functionality | Please users with direct printing of supported image formats (PDF, TIFF, JPEG and more) at the printer. Save time by storing forms or critical documents on a Web site or central server and printing them on demand at the printer. |
| Enhanced security | Raise your confidence about document confidentiality with multi-layer security for access, transmission, print and storage: built-in encryption, physical printer security, PIN control and more. |
| Color Care Technology | Worry less about unauthorized use of color and keep color costs under control. Define users with color print permissions, proof documents in monochrome before you print them in color and reduce color cost with coverage estimator. |
| Improved serviceability | Minimize job delays with improved diagnostic and reporting capabilities. The InfoPrint Color 1767 is designed to display secondary error codes to expedite problem solving. |
| Connectivity options | Increase your versatility with integrated gigabit Ethernet, USB and one ISP slot. Expand your choices with several additional options such as wireless. |
| Finishing options | Increase flexibility and productivity with stapling, hole punching and stacking in an additional output bin. Optional booklet finishing supports multiple hole punching and booklet stapling options. |
| Item | Specifications |
|---|---|
| Printer specifications | |
| Maximum Print Speed | As fast as 40 ppm color or 45 ppm monochrome letter and A4 and as fast as 20 ppm color or 23 ppm monochrome A3. Large workgroups can get more done with powerful, secure, high-resolution color and exceptional monochrome print support for various sizes and types of jobs. Standard duplex and optional input and finishing options can help protect your investment. |
| First page out time | As fast as 5 seconds black or 9 seconds color. |
| Processor | 1.25 GHz Freestyle |
| Maximum monthly usage | Up to 200,000 pages |
| Print resolution | 2400 CQ (Color Quality) |
| Model | 4960-dn1, 4960-dn2 (not all models are available in all geographies) |
| Memory (std/max) | 512 MB/1024 MB |
| Hard drive | Optional 40+ GB |
| Memory slots | 2 DIMM slots (one open); 1 firmware card (application solution) and 1 flash memory card are supported 1 open internal solution ISP (INA) slot |
| Input and Output Configurations | |
| Sources and Capacities | 4960-dn1 and dn2 |
| Input sources | |
| Number of standard sources | 3 |
| Optional input sources | 0 |
| Maximum number of input sources | 3 |
| Input Capacities (sheets) | |
| Standard | |
| Primary tray | 520 |
| 1 Tray with Cabinet | 520 |
| Multipurpose tray | 100 |
| Total standard capacity | 1,140 |
| Output Destinations | |
| Number (standard) | 1 |
| Maximum number(A) | 3 |
| Output Capacities (sheets) | |
| Standard Output Bin without Finisher | 400 (200 sheets if printing offset) |
| Standard Output Bin with Finisher | 500(A,B) |
| Optional | |
| Standard Finisher Bin 1 | 3,000(C) |
| Booklet Finisher Bin 1 | 1,500(C) |
| Booklet Finisher Bin 2 | Up to 18 booklets with up to 15 pages per booklet |
| Maximum output capacity | |
| Standard Finisher | 3,500 (A) |
| Booklet Finisher | 2,270 (A) |
| Other | |
| Duplex unit | Standard |
| Standard datastreams | PostScript 3 emulation, PCL 6 emulation, PDF 1.6, PPDS migration tool, HTML Direct Image Space |
| Resident Fonts | PCL 6 89 scalable fonts; 2 Bitmapped Fonts; PostScript 3 158 scalable fonts; 0 Bitmapped Fonts; PPDS - 39 scalable fonts; 5 Bitmapped Fonts |
| Application solutions | IPDS card and bar code card |
| Printer Connectivity | |
| Standard | Gigabit Ethernet and USB |
| Optional | Wireless external adapter |
| USB direct interface port | Print directly to the printer using an approved USB flash memory device |
| Console type | Four-line 160x64 pixel, all-points-addressable (APA), backlit, gray scale operator panel, numeric pad with numbers, a pound (#) sign and a backspace button |
| Media Supported Input | |
| Integrated Tray | Media size: A4; A5; JIS B5; JIS B4, Letter; Legal, Tabloid, A3, Folio, Statement Media type: Paper, card stock, transparencies |
| Multi-purpose Feeder | Media size: A4; A5; JIS B5; JIS B4, Letter; Legal, Executive, Tabloid, A3, Folio, Statement Universal Length: 5.5" to 19" (140 mm to 483 mm) Universal Width: 3.9" to 12.0" (100 mm to 305 mm) Envelopes: 7-3/4, 10, DL, C5 Media type: Paper, card stock, transparencies, some paper labels (occasional use only) |
| Media Supported Output | |
| Standard Output face down | Media size: A4; A5; JIS B5; JIS B4, Letter; Legal, Executive, Tabloid, A3, Folio, Statement Universal Length: 5.5" to 19" (140 mm to 483 mm) Universal Width: 3.9" to 12.0" (100 mm to 305 mm) Media type: Paper |
| Optional Finisher Bin 1 | Media size: A4; JIS B5; JIS B4, Letter; Legal, Executive, Tabloid, A3, Folio Media type: Paper |
| Booklet Finisher Bin 2 | Media size: A4; JIS B5; JIS B4, Letter; Legal, Executive, Tabloid, A3, Folio Media type: Paper, Cardstock |
| Output Capacity and Finishing Capability | |
| Output Destination | Capacity (sheets 20 lb. A4/Ltr Plain xerographic paper)/Finishing Capability |
| Standard Bin (without Finisher) | 400/Offset; Bin capacity is lowered to 200 sheets when offsetting |
| Standard Bin (Finisher Installed) | 500/Hole Punch |
| Standard Finisher Bin 1 | 3000/Hole Punch; Offset; Corner staple up to 50 pages maximum; Bin capacity is reduced when a stapled job is sent to this bin |
| Booklet Finisher Bin 1 | 1500/Hole Punch, Offset; Corner staple up to 50 pages maximum; Bin capacity is reduced when a stapled job is sent to this bin |
| Booklet Finisher Bin 2 | 18 sets/Saddle Staple, Fold; up to 15 sheets per set |
| Media Weights Supported Description | |
| Standard Bin (Without Finisher), Multi-purpose Feeder, High-Capacity Feeder | 60-220 g/m2; 16-58 lb. (bond) |
| Duplex | 64-170 g/m2; 18-44 lb. (bond) |
| Hole Puncher | 60-176 g/m2; 16-47 lb. (bond) |
| Standard output (Finisher installed), Standard Finisher Bin 1, Booklet Finisher Bin 1 | 60-220 g/m2; 16-58 lb. (bond) |
| Booklet Finisher Bin 2 | 60-90 g/m2 (manual feed only) except for cover sheet of 60-220 gsm; 16-24 lb. (bond) |
| Supported environments4 | Microsoft Windows Server 2003, XP, XP x64, 2000, Me, 98, 95, NT 4, Terminal Server; Microsoft Windows Vista Starter, Home Basic, x64 Home Basic, Home Premium, x64 Home Premium, Business, x64 Business, Enterprise, x64 Enterprise, Ultimate, x64 Ultimate; Terminal Server with Citrix MetaFrame; UNIX ; Linux ; Mac OS; Novell |
| Physical characteristics | Model dn: 25.6" x 28" x 33.6" (650 mm x 710 mm x 854 mm) (WxDxH); 252 lb./114.3 kg. (weight) |
| Toner yield5 | Ship with: up to 13,000 pages black; up to 12,000 pages color Aftermarket: up to 38,000 pages black; up to 24,000 pages color |
| Photoconductor | Up to 53,000 pages black; Up to 47,000 pages color Based on average job length of 5 pages |
| Routine Maintenance Items | 100K Maintenance Kit 600K Maintenance Kit |
| Toner Waste Container | 30,000 impressions (container maximum capacity estimate is 30,000 pages based on 70% black printing at 5% coverage and 30% color printing at 20% coverage) |
| Staples | Staple Cartridges 5,000 x 3 |
| Advanced Booklet Staples | Advanced booklet staples 5,000 x 4 |
| Cost-saving and environmental features | ENERGY STAR qualified Paper saver (N-up output) Standard duplex printing |
| Warranty | North America: One year, 9x5 next-day on-site repair (upgrades are available). For more information, visit infoprint.com/support/warranties Europe, Middle East, Africa: One year (unless country law dictates otherwise), 9x5 next-day on-site repair (upgrades are available). Not available in all locations. For more information contact your local InfoPrint Solutions Company Representative for local availability. |
| What s in the box | One Tray Cabinet Printer Up to 13,000 page5ship with black and up to 12,000 page5ship with color cartridges Four photoconductor cartridges Hard copy setup sheets (local and network attachment) Software and documentation CD Power cord (country dependent) Supplies program flyer Statement of limited warranty WEEE Booklet (country dependent) |
InfoPrint Color 1767 comes in the following models:
Standard Maximum Gigabit Standard
Models memory memory ethernet USB port Processor duplex
dn1, dn2 512 MB 1024 MB Standard Standard 1.25 GHz Yes
All models include two 520-sheet drawers and a 100-sheet multipurpose feeder (MPF) for a total input capacity of 1,140-sheets standard. Duplex is standard. Two finisher options are available for a maximum output capacity of 3,500 sheets.
Memory
The controller has two slots for memory DIMMs. It also has two slots for flash cards and application solution cards. Each may be installed in either slot. There is one slot for interface cards and one slot for a hard disk adapter.
All models include a 512 MB memory DIMM installed and can support a maximum of 1024 MB of memory with another 512 MB DIMM installed.
Flash memory up to 64 MB is supported using the flash memory DIMMs. An optional 40 GB hard disk is available.
Usage rates
The maximum monthly usage for the InfoPrint Color 1767 is 200,000 impressions.
IPS does not recommend printing to the monthly maximum on a consistent basis.
Print quality
The resolution of the InfoPrint Color 1767 is:
- 2400 Image Quality
Due to InfoPrint Color 1767 print technology, paper designed for use with xerographic copiers should provide satisfactory print quality and feed reliability. Other types of supplies may be suitable. It is recommended that users test any particular brand for suitability to their applications. Refer to the printer User's Guide for additional media specifications.
The following settings are available to enhance print quality.
Setting Operator Embedded
accessed by panel Driver Web server
Print Mode Yes Yes Yes
Toner Darkness Yes Yes Yes
Enhance Fine Lines No Yes Yes
Color Saver Yes Yes Yes
RGB Brightness Yes Yes Yes
RGB Contrast Yes Yes Yes
RGB Saturation Yes Yes Yes
Color Correction Yes Yes Yes
Color Balance(R) Yes Yes Yes
Manual Color Yes Yes Yes
Color Matching No Yes No
Image formats
The printer supports the following image formats:
- .jpg (or .jpg), .tif (or .tiff), .jpg, .bmp, .png, .pcx, and .dcx
- PDF (v.1.6)
- HTML
Font support
The printer's resident fonts include support for the following:
Number of Number of
Emulation scalable fonts bitmapped fonts
PCL 6 89 2
PostScript 158 0
PPDS 39 5
IPDS support
New IPDS function supports these Object container objects:
- TrueType Fonts
- TrueType Fonts Collection
- JPEG (JFIF) Objects
- IOCA Tile Objects
Font linking is supported with TrueType fonts. Font collections are not fully supported on these printers. Only characters located in the first 64K area of unicode range are supported.
Features
InfoPrint Color 1767 support the following features:
Part
number Description
39V2288 Standard Finisher (3 Hole)
39V2289 Booklet Finisher (3 Hole)
75P6986 128 MB Memory DIMM
75P6987 256 MB Memory DIMM
75P6988 512 MB Memory DIMM
75P6989 32 MB Flash Memory
75P6990 64 MB Flash Memory
39V1617 40 GB Hard Disk with Adapter
39V2297 Card for IPDS and SCS/TNe
39V2298 Bar Code Card
39V1524 Ethernet 10/100BaseTX (1 USB port)
39V1525 Ethernet 1000BaseTX (4 USB ports)
39V1526 Ethernet 10/100BaseTX (1 parallel pt)
75P6854 802.11g Wireless to USB (U.S./Canada)
39V0326 Serial Interface Card
39V0327 Parallel 1284-B Interface Card
75P7029 10 ft. Parallel Cable
75P7030 2-meter USB Cable
Accessibility by people with disabilities
The following features support use by people with disabilities:
- Controls and latches are operable with one hand and minimal dexterity.
- Keys are discernible by touch without activating them.
- The display, controls, latches, and levers are accessible to someone in a wheel chair.
- Color is used as an enhancement for conveying information, and as an additional method of distinguishing between buttons, controls, and latches.
User's Guide
This will be available in the following languages: English, Danish, Dutch, Finnish, French, German, Italian, Norwegian, Polish, Brazilian Portuguese, Russian, Spanish, Swedish, Simplified Chinese, and Traditional Chinese
Documentation for Microsoft Windows
These will be available in the following languages: English, French, German, Italian, Polish, Brazilian Portuguese, Russian, Spanish, Turkish, Simplified Chinese, Traditional Chinese, Korean, and Japanese
Documentation for Macintosh
These will be available in the following languages: English, French, German, Italian, Brazilian Portuguese, Spanish, Simplified Chinese, Traditional Chinese, Korean, and Japanese
Operator Panel
This will be available in the following languages: English, Danish, Dutch, Finnish, French, German, Italian, Korean, Norwegian, Polish, Brazilian Portuguese, Russian, Spanish, Swedish, Hungarian, Czech, Turkish, Simplified Chinese, Traditional Chinese, and Japanese
| Technical information |
Specified operating environment
Physical specifications
Dimensions
Height Width Depth Weight(1)
All Models 1229.0 mm 650.0 mm 710.0 mm 114.3 kg
(48.4 in) (25.6 in) (28.0 in) (252 lb)
Options
Standard Finisher 998.0 mm 700.0 mm 645.0 mm 59.0 kg
(39.3 in) (27.6 in) (25.4 in) (130.0 lb)
Extended 1045.0 mm 775.0 mm
(41.1 in) (30.5 in)
Booklet Finisher 998.0 mm 750.0 mm 645.0 mm 87.5 kg
(39.3 in) (29.5 in) (25.4 in) (193.0 lb)
Extended 1045.0 mm 840.0 mm
(41.1 in) (33.1 in)
(1) Weights for low-voltage and high-voltage models are the same.
Minimum recommended clearances
Left(1) Right Front Rear Top(2)
All models
50.0 mm 50.0 mm 825.0 mm 100.0 mm 693.8 mm
(2.0 in) (2.0 in) (32.5 in) (3.9 in) (27.3 in)
(1) Beyond MPF fully extended
Operating environment
- Operating environment
- Air temperature operating: 15.6 to 32.2 C (60 to 90 F)
- Relative humidity: 8% to 80% 1
- Altitude: 0 to 2,500 meters (8,200 ft)
- Shipping environment
- Temperature: -40.0 to 40.0 C (-40 to 104 F)
- Humidity: 5% to 100%
- Storage environment
- Temperature: 0.6 to 40.0C (33 to 104 F)
- Altitude: 10,300 meters (34,000 feet)
- Humidity: 5% to 80%
- 1 Approaching 32 C (90 F) the maximum relative humidity is 60%
Electrical specifications
Low-voltage models
- 100 127 V ac at 50/60 Hz, nominal
- 90 135 V ac, extreme
High-voltage models
- 220 240 V ac at 50/60 Hz, nominal
- 198 254 V ac, extreme
Average power consumption
Printing states 110 Volt 220 Volt
Off (switch off) 0.50 W 0.50 W
Power Saver Mode 13.00 W 13.00 W
Ready Mode 150.00 W 150.00 W
Continuous Printing (1 side) 700.00 W 700.00 W
Maximum current 12.5 A 6.3 A
Notes:
- Using a 220 V ac to 110 V ac power converter with the low-voltage model is not recommended.
- All models are ENERGY STAR compliant.
Acoustics
All measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.
Sound Pressure Sound Power
Mode Level (dBA) Level (Bels)
Mono printing(1) 54.0 7.0
Color printing(1) 55.0 7.1
Ready Mode(2) 34.0 4.9
Notes: (1) Simplex printing
(2) Power saver similar to ready mode
Planning information
Customer responsibilities: These printers are designed as a Customer Setup Unit (CSU). The customer is responsible for:
- Adequate site, system, and other vendor preparation
- Receipt at the customer location and placement of the printer
- Installation and configuration of the printer and features by following the installation instructions, including:
- Installing and maintaining cables
- Loading print media and clearing jams
- Performing low-level problem determination
- Ordering and installing supplies and consumables
- Working with IPS Technical Support to complete low-level problem determination including:
- Downloading and installing microcode updates as directed by the IPS Technical Support Center
- Replacing defective features that were installed as part of the customer setup process
It is the customer's responsibility to order and maintain an adequate inventory of toner cartridges and maintenance supplies.
Cable orders: Attachment cables are not provided with the printer and must be provided or purchased by the customer. They are the responsibility of the customer and are not covered by product warranty or post-warranty services.
The parallel printer cable features are recommended when attaching the printer to a parallel port.
The universal serial bus (USB) cable feature is recommended when attaching the printer to a USB port.
Packaging
Contents may vary by country.
Number
of
Product Description boxes
Printer Low-volt printer with 512 MB memory, 1
(Model dn1) 1000BaseTX, duplex, second drawer and
stand, 13K black and 12K CMY print
cartridges, Documentation CD, Hard Copy
Setup Sheet, Warranty Book (country
dependent), Supplies Program Flyer,
power cord
Printer High-volt printer with 512 MB memory, 1
(Model dn2) 1000BaseTX, duplex, second drawer and
stand, 13K black and 12K CMY print
cartridges, Documentation CD, Hard Copy
Setup Sheet, Warranty Book (country
dependent), Supplies Program Flyer,
power cord
Supplies: The InfoPrint Color 1767 is shipped with 13,000-impressions(1) black print cartridge and 12,000-impressions(1) CMY print cartridges. Replacement 38,000-impressions(1) black and 24,000-impressions (1) CMY print cartridges are available.
It is the customer's responsibility to order and maintain an adequate inventory of toner cartridges and maintenance supplies.
Consumables
The following replacement supplies are available for InfoPrint Color 1767 printers:
Part
Description Model number Apx. avg. yield(1)
Black High Yield Print Cartridge All 39V2211 38,000 impressions
Cyan High Yield Print Cartridge All 39V2208 24,000 impressions
Magenta High Yield Print Cartridge All 39V2209 24,000 impressions
Yellow High Yield Print Cartridge All 39V2210 24,000 impressions
Staple Pack All 75P6997 3 x 5,000 staples
Booklet Staples All 39V2323 4 x 5,000 staples
(1) These numbers reflect an approximate average yield that has been established for each supply item indicated
based on 5% coverage. These yields are not a guarantee of minimum life and are not covered under warranty, but
are provided to assist in supplies planning. Actual usage should be used to establish the life of the supply
product in each end user's specific application. Many factors, such as print coverage per page, paper type and
size, model type, and environmental conditions can affect supply life.
The approximate average yields are not a warranty or guarantee of minimum life, and are provided to assist in initial supplies planning. Actual usage should be used to establish the supply's life in the end user's application. Many factors (for example, print coverage per page, machine settings, paper type and size, and environmental conditions) can affect supply life.
Maintenance supplies
The following maintenance supplies are available for InfoPrint Color 1767 printers:
Part
Description Model number Approximate average yield
Black PC All 39V2279 53,000 impressions mono
Color PC Kit All 39V2280 47,000 impressions mono
Waste Toner Bottle All 39V2281 30,000 impressions mono
100K 110V Maintenance Kit All 39V2320 100,000 impressions mono
100K 220V Maintenance Kit All 39V2321 100,000 impressions mono
600K Maintenance Kit All 39V2322 600,000 impressions mono
100K Maintenance Kit
All maintenance supplies except the fuser and feedrollers contained within the 100,000-image maintenance kits for the InfoPrint 1767 must be professionally installed and cannot be installed by the customer. The fuser and feed rollers contained within the kit can be installed by the customer. Installation support for genuine IPS maintenance kits is provided in the U.S. at no charge. Outside the U.S., installation services are available at IPS's current billable service rate for this product, with a one-hour minimum. The maintenance kit must be purchased separately by the customer before contacting IPS for installation.
600K Maintenance Kit
All maintenance supplies except the transfer unit belt assembly contained within the 600,000-image maintenance kits for the InfoPrint 1767 must be professionally installed and cannot be installed by the customer. The transfer unit belt assembly contained within the kit can be installed by the customer. Installation support for genuine IPS maintenance kits is provided in the U.S. at no charge. Outside the U.S., installation services are available at IPS's current billable service rate for this product, with a one-hour minimum. The maintenance kit must be purchased separately by the customer before contacting IPS for installation.
Supply warranties are only for defects in materials and workmanship at the time of shipment and installation. They are not for print count life or normal wear and tear, nor for any print count minimum. Contact your place of purchase for warranty return instructions.
IPS is committed to environmentally conscious programs for printer supplies. A collection program for used printer cartridges has been established and return instructions are included in the supply item packaging, with free return shipping.
IPS Printing Supplies are distributed by Priority Fulfillment Services (PFS) and a worldwide network of resellers. End users can contact PFS at 888-IBM-PRINT (426-7746) for the name of an IPS reseller in their area where IPS printing supplies can be purchased.
Resellers can mail orders for IPS printing supplies to PFS at the following address:
- Priority Fulfillment Services
500 North Central Expressway
Plano, TX 75074
Telephone: 888-IBM-PRINT (426-7746)
Fax: 972-881-9201
To contact PFS, call (United States) 972-881-0733 extension 3234.
Security, auditability, and control
This product uses the security and auditability features of the host hardware, host software, and application software.
The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.
| Terms and conditions |
Warranty period: Twelve months
Warranty service: If required, IPS provides repair or exchange service depending on the types of warranty service specified for the machine. IPS will attempt to resolve your problem over the telephone, or electronically via an IPS Web site. You must follow the problem determination and resolution procedures that IPS specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. If applicable to your product, parts considered Customer Replaceable Units (CRUs) will be provided as part of the machine's standard warranty service.
Service levels are response time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside IPS's normal service area. Contact your local IPS representative or your reseller for country- and location-specific information. This product is covered by the following types of service.
CRU Service and On-site for other selected parts.
CRU Service: IPS provides replacement CRUs to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from IPS upon your request. CRUs are designated as being either a Tier 1 or a Tier 2 CRU.
Tier 1 CRU: Installation of Tier 1 CRUs is your responsibility. If IPS installs a Tier 1 CRU at your request, you will be charged for the installation.
Tier 2 CRU: You may install a Tier 2 CRU yourself or request IPS to install it, at no additional charge.
Based upon availability, CRUs will be shipped for next-business-day delivery. IPS specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to IPS. When return is required, (1) return instructions and a container are shipped with the replacement CRU and (2) you may be charged for the replacement CRU if IPS does not receive the defective CRU within 15 days of your receipt of the replacement.
The following parts have been designated as Tier 1 CRU parts:
- Output paper handling devices
- Input paper handling devices
- Paper handling related devices (including rollers, pads, wipers, and brushes)
- Memory cards
- Firmware cards
- Option cards (including network adapters and interface cards)
- Hard drives
- External data adapters
- Operator panel overlay
- Data cables and adapters (including USB, serial, parallel cables, telephone fax line, scanner)
- Power cords
- Furniture and furniture parts (including stands, cabinets, and shelves)
- Machine covers
- Power supplies
- Control units
On-site Service: IPS will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the IPS machine. The area must be clean, well lit, and suitable for the purpose.
- 9 hours per day, Monday through Friday, excluding holidays, next-business-day response
Warranty and maintenance
Warranty period
- Base printer 12 months
- Optional features 12 months
Hourly service class: Two
Warranty service
- Technical support during warranty period
- IPS On-site Repair (IOR) 9 x 5, Monday through Friday, excluding holidays, next-business-day response
Warranty service upgrades
- IOR 24 x 7, same-day response
Post-warranty service
- IOR 9 x 5, Monday through Friday, excluding holidays, next-business-day response
- IOR 24 x 7, same-day response
ServicePacs for warranty and maintenance options: Refer to the Prices section for ServicePac offerings.
Maintenance processing: Low end
Maintenance billing: Quarterly
Usage plan machine: No
IPS hourly service rate classification: Two
When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order.
Field-installable features: Yes
Model conversions: No
Machine installation: Customer setup. Customers are responsible for installation according to the instructions IPS provides with the machine.
Graduated program license charges apply: No. These products do not contain Licensed Internal Code or Licensed Machine Code.
Educational allowance: Educational allowance does not apply.
| Prices |
The prices provided in this announcement are suggested retail prices for the U.S. only and are provided for your information only. Dealer prices may vary, and prices may also vary by country. Prices are subject to change without notice. For additional information and current prices, contact your local InfoPrint Solutions representative.
Product charges
All features are both plant and field installable.
Machine Feature Part List
type Model number number Description price
4960 dn1 39V2132 InfoPrint Color 1767 dn $4,640
4621 39V2288 Standard Finisher 2,132
(3 Hole)
4622 39V2289 Booklet Finisher 3,732
(3 Hole)
4390 75P6986 128 MB Memory DIMM 927
4391 75P6987 256 MB Memory DIMM 1,327
4392 75P6988 512 MB Memory DIMM 1,599
4038 75P6989 32 MB Flash Memory 231
4040 75P6990 64 MB Flash Memory 439
4329 39V1617 40 GB Hard Disk with 572
Adapter
4820 39V2297 Card for IPDS(TM) and 959
SCS/TNe
4870 39V2298 Bar Code Card 404
4163 39V1524 Ethernet 10/100BaseTX 265
(1 USB port)
4164 39V1525 Ethernet 1000BaseTX 372
(4 USB ports)
4165 39V1526 Ethernet 10/100BaseTX 265
(1 parallel pt)
4190 75P6854 802.11g Wireless to USB 159
4138 39V0326 Serial Interface Card 52
4139 39V0327 Parallel 1284-B 52
Interface Card
4180 75P7029 10 ft. Parallel Cable 27
4184 75P7030 2-meter USB Cable 20
ServicePacs
Machine Electronic
type Model Description part number
4960 All SVCPAC PTR 2YR IOR 9X5/ND 44J8959
4960 All SVCPAC PTR 3YR IOR 9X5/ND 44J8960
4960 All SVCPAC PTR 1YR IOR 24X7/SD 44J8961
4960 All SVCPAC PTR 2YR IOR 24X7/SD 44J8962
4960 All SVCPAC PTR 3YR IOR 24X7/SD 44J8963
4960 All SPACMA PTR 1YR IOR 9X5/ND 44J8964
4960 All SPACMA PTR 2YR IOR 9X5/ND 44J8965
4960 All SPACMA PTR 1YR IOR 24X7/SD 44J8966
4960 All SPACMA PTR 2YR IOR 24X7/SD 44J8967
Maintenance charges
Low End Alt. Service Charges
Machine From To
Description type service service Price
InfoPrint 1767 4960 IOR 9 X 5 IOR 24 X 7 $1,083
Low end annual minimum maintenance charges
Machine Service
Description type offering Price
InfoPrint 1767 4960 IOR 9 X 5 $1,083
InfoPrint 1767 4960 IOR 24 X 7 2,166
Annual minimum maintenance charges: For ServiceElect (ESA) maintenance service charges, contact IPS Global Services at 888-IBM-4343 (426-4343).
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Trademarks IPDS is a trademark of International Business Machines Corporation in the United States or other countries or both.