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Discounts may be available based on your log-in. Call or Email for information.

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IBM Infoprint 1856 & 1866 MFP Color 4914, 4915

 
 
 
 


IBM Infoprint 1856 Printer
IBM Infoprint 1866 Printer
Looking for IBM Infoprint 1856 & 1866 Parts?
InfoPrint Color 1856 MFP (MT 4914) and InfoPrint Color 1866 MFP (MT 4915) feature fast color multifunction printing

These new color laser MFPs offer fast printing speeds of up to 35 pages per minute (ppm)1 on letter media and up to 33 ppm1 on A4 media for both color and monochrome printing. Other benefits of these MFPs include:

  • All-in-one MFP with color printing, scanning, and faxing capability
  • Smaller size and weight than previous color MFPs
  • Eco Mode and quiet mode settings will help decrease energy consumption and printing noise
  • 10/100BaseTX networking and duplex printing standard
  • InfoPrint Color 1866 MFP has a hard drive standard

1 Exact print speeds vary depending on document complexity, system configuration, software applications, driver, and printer status

Description


InfoPrint Color 1856 MFP and InfoPrint Color 1866 MFP are all-in-one MFPs with color printing, scanning, and faxing capability. They offer printing speeds of up to 35 pages per minute (ppm) letter size and 33 ppm A4 size for both color and monochrome printing. The time to first print is as fast as 9 seconds for monochrome and color. The MFPs come in the following models:

 Standard Maximum 80 GB
Model memory memory USB port Processor Duplex Hard Drive

InfoPrint Color 1856
dn1, dn2 512 MB 1536 MB Standard 900 MHz Standard Optional

InfoPrint Color 1866
dn1, dn2 512 MB 1536 MB Standard 900 MHz Standard Standard

All models of both MFPs include one 550-sheet drawer, and a 100-sheet multipurpose feeder as standard. Optional 550-sheet drawers and a 2,000-sheet drawer are available for a maximum input capacity 3,200 sheets. Output capacity is 250 sheets. Duplex capability is standard on all models.

39V2440 Use and Return Program Toner Cartridge, Yellow 6,000
39V2440 Toner Cartridge, Yellow
New
39V2440 39V2444 6000 Page Yield Compatible (New)


39V2438 Use and Return Program Toner Cartridge, Cyan 6,000
39V2438 Use and Return Program Toner Cartridge, Cyan
New
39V2438 6000 Page Yield (New)
$190.00


39V2439 Use and Return Program Toner Cartridge, Magenta 6,000
39V2439 Use and Return Program Toner Cartridge, Magenta
New
39V2439 6000 Page Yield (New)
$190.00


39V2441 Use and Return Program Toner Cartridge, Black 8,000
39V2441 Use and Return Program Toner Cartridge, Black
New
39V2441 8000 Page Yield (New)
$119.00


39V2446 Use and Return Program High Yield Toner Cartridge, Cyan 10,000


39V2447 Use and Return Program High Yield Toner Cartridge, Magenta 10,000


39V2448 Use and Return Program High Yield Toner Cartridge, Yellow 10,000


39V2449 Use and Return Program High Yield Toner Cartridge, Black 12,000


39V2695 Photoconductor Unit 20,000
39V2695 Photoconductor Unit
New
39V2695 20,000 Page Yield (New)
$43.00


39V2699 Waste Toner Container 25,000
39V2699 Waste Toner Container
New
39V2699 (New)
$19.99


39V3411 ITU Maintenance Kit ** 120,000
39V3411 ITU Maintenance Kit Transfer Belt Assembly
New
39V3411 120,000 Page Yield (New)
$297.00


39V3412 Fuser (LV:115V) ** 120,000
39V3412 Fuser
New
39V3412 (New)
$266.00


39V2915 550-Sheet Drawer
39V2915 550-Sheet Drawer with Tray
New
39V2915 (New)
$285.00


39V2916 550-Sheet Special Media Drawer
39V2917 2,000-Sheet Drawer
39V2917 2,000-Sheet Drawer
New
39V2917 (New)
$592.00


39V3415 256 MB SDRAM
39V3415 Infoprint Brand 256 MB Memory
New
39V3415 (New)
$505.00



39V3415 256 MB Memory
New
39V3415 Compatible (New)
$66.00


39V3416 512 MB SDRAM

39V3416 512 MB DDR2 Memory
New
39V3416 Compatible (New)
$123.00


39V3417 1024 MB SDRAM
39V3417 Infoprint Brand 1024 MB Memory
New
39V3417 (New)
$661.00



39V3417 1024 MB Memory
New
39V3417 Compatible (New)
$152.00


39V3593 256 MB Flash Memory

39v3593 256 MB Flash Memory
Fully refurbished with 90-day warranty
39v3593
$186.00


39V3420 80 GB Hard Disk
39V3420 80 GB Hard Disk
New
39V3420 (New)
$299.00


39V3419 Bar Code Card
39v3419 Bar Code Card
New
39V3419 (New)
$350.00


39V2692 IPDS and SCS/Tne Card
39V2692 IPDS & SCS/Tne Card
New
39V2692 (New)
$475.00



39V2692 Card for IPDS & SCS/Tne
Fully refurbished with 90-day warranty
39V2692


39V3463 Decryption Card
39V3608 Ethernet 1000BaseTX
39V3608 Ethernet 1000BaseTX
New
39V3608 (New)
$145.00


39V1524 Ethernet 10/100BaseTX (1 USB port)
39V1524 Ethernet 10/100 TX (1 USB port)
New
39V1524 (New)
$309.00


39V1525 Ethernet 1000BaseTX (4 USB ports)
39V1525 Ethernet 1000TX (4 USB ports)
New
39V1525 (New)
$237.00


75P6854 802.11g Wireless to USB
39V3623 802.11b/g/n Wireless Print Server
39V3423 Parallel 1284-B Interface Card
39V3423 Parallel 1284-B Interface Card
New
39V3423 (New)
$119.00


39V3424 RS-232C Serial Interface Card
39V3424 RS-232C Serial Interface Card
New
39V3424 (New)
$199.00


75P7029 10 ft. Parallel Cable
75P7029 10 ft. Parallel Cable
New
75P7029 (New)
$19.00


75P7030 2-meter USB Cable
75P7030 2-Meter USB Cable
New
75P7030 (New)
$9.00


39V3425 Caster Base for Paper Drawers
39V3425 Caster Base for Paper Drawers
New
39V3425 (New)
$349.00


Transfer Belt Maintenance All 39V3411 120,000 impressions Kit
39V3411 ITU Maintenance Kit Transfer Belt Assembly
New
39V3411 120,000 Page Yield (New)
$297.00


115 V Fuser Maintenance Kit All 39V3412 100,000 impressions
39V3412 Fuser
New
39V3412 (New)
$266.00


Memory

All models of both MFPs have one slot for additional SDRAM memory. Memory options for the printer include 256 MB, 512 MB, and 1024 MB memory DIMMs. All models have one slot for flash memory; a 256 MB flash memory option is available.

Network connections

All models of both MFPs include 10/100BaseTX Ethernet as standard.

The internal wireless feature allows the printer to be connected directly to a wireless LAN. This supports the IEEE 802.11b, 802.11g, and 802.11n draft 2.0 standards. Draft 2.0 refers to the version of the not-yet-ratified IEEE 802.11n standard.

Usage rates

The maximum monthly usage for the InfoPrint Color 1856 MFP and InfoPrint Color 1866 MFP is 85,000 impressions. InfoPrint Solutions Company does not recommend printing to the monthly maximum on a consistent basis.

Print quality

The resolutions of both MFPs are:

  • 4800CQ (default resolution)
  • 1200 x 1200 dpi (reduced printer speed)

InfoPrint Color 1856 MFP and InfoPrint Color 1866 MFP have five user selectable settings to balance print darkness and toner savings. The higher the setting, the darker the print. Within the range of print darkness settings, up to 50% toner savings can be realized from factory default setting of level 4. The toner darkness setting is available through the operator panel under the Quality menu and also accessible from the print driver.

Font support

The InfoPrint Color 1856 MFP and InfoPrint Color 1866 MFP printer resident fonts include support for following:

Emulation Number of scalable fonts Number of bitmapped fonts

PCL 6 89 2
PostScript 158 0
PPDS 39 5

The fonts in the PCL emulation are compatible with the fonts in the HP LaserJet 4550 and include nine additional fonts and many extra symbol sets to support extra languages and applications. Included in the PCL emulation are OCR-A, OCR-B, and code 3 of 9 barcode fonts. The fonts in the PostScript emulation are compatible with all 136 fonts in Adobe PostScript 3 and include 22 additional fonts.

Additional fonts can be downloaded to the printer RAM, optional flash card or hard disk drive (models with hard drive only).

Included on the CD-ROM shipped with the MFP are screen fonts to match the MFP's resident scalable fonts. The Software and Documentation CD also includes a variety of downloadable fonts for Hebrew and Arabic.

MFP

Scanner

Scanner Type Color/Mono flatbed scanner with ADF
Scan Technology Charge Coupled Device (CCD)
Light Source Xenon lamp
Number of Light Sources One CCD module with one lamp
Max Optical Resolution - 600 x 600 dpi (Mono and Color)
Flatbed
Scan Area - Flatbed Max. 8.5 x 14.0 in (216 x 355.6 mm)

Scanner ADF

ADF Type Duplex Scan, recirculating (RADF) C-path
Optical Resolution ADF Max. 600 x 600 dpi
(mono and color)
Scanner ADF Document Input 50 sheets, 20 lb. (75 gsm) bond
and Output Capacity
Scanner Media Depth Max. .15 mm
(thickness) Min. .05 mm
Scanner Media Weight Max. 32 lb (120 gsm)
Min. 14 lb (52 gsm)
Scan Area ADF Max. 8.5 x 14 in. (216 x 355 mm)
Min. 4.1 x 5.8 in. (105 x 148 mm)

Printer

Print Technology Belt fuser
Paper Feed Orientation Short edge feed

Fax

Modem Built-in Group 3 compatible, Full Function
Fax 33,600 bps, Max V.34 Half Duplex

Features

The InfoPrint Color 1856 MFP and InfoPrint Color 1866 MFP support the following features:

Part
number Description

39V2915 550-Sheet Drawer
39V2916 550-Sheet Special Media Drawer
39V2917 2,000-Sheet Drawer
39V3415 256 MB SDRAM
39V3416 512 MB SDRAM
39V3417 1024 MB SDRAM
39V3593 256 MB Flash Memory
39V3420 80 GB Hard Disk (InfoPrint Color 1856 MFP only)
39V3892 Bar Code Card
39V2692 IPDS and SCS/Tne Card
39V3463 Decryption Card
39V3608 Ethernet 1000BaseTX
39V1524 Ethernet 10/100BaseTX (1 USB port)
39V1525 Ethernet 1000BaseTX (4 USB ports)
75P6854 802.11g Wireless to USB
39V3623 802.11b/g/n Wireless Print Server
39V3423 Parallel 1284-B Interface Card
39V3424 RS-232C Serial Interface Card
75P7029 10 ft. Parallel Cable
75P7030 2-meter USB Cable
39V3618 Korean Font Card
39V3619 Simplified Chinese Font Card
39V3620 Traditional Chinese Font Card
39V3621 Japanese Font Card
39V3425 Caster Base for Paper Drawers

Accessibility by people with disabilities

For hardware offerings

The following features support use by people with disabilities:

  • Controls and latches are operable with one hand and minimal dexterity.
  • The display, controls, latches, and levers are accessible to someone in a wheel chair.
  • Color is used as an enhancement for conveying information, as well as an additional method of distinguishing between buttons, controls, and latches.

Product number


Mach Part
type Model number Description UPC

4914 dn1 39V3286 InfoPrint Color 1856 MFP 8-83436-03889-8
4915 dn1 39V3309 InfoPrint Color 1866 MFP 8-83436-03910-9


ServicePacs

Machine Electronic
Type Model Description Part Number

4914 All SVCPAC PTR 2YR IOR 9X5/NBD 65Y5269
4914 All SVCPAC PTR 3YR IOR 9X5/NBD 65Y5270
4914 All SVCPAC PTR 1YR IOR 24X7/SD 65Y5271
4914 All SVCPAC PTR 2YR IOR 24X7/SD 65Y5272
4914 All SVCPAC PTR 3YR IOR 24X7/SD 65Y5273
4914 All SVCPAC PTR 1YR IOR 9X5/NBD (MA) 65Y5274
4914 All SVCPAC PTR 2YR IOR 9X5/NBD (MA) 65Y5275
4914 All SVCPAC PTR 1YR IOR 24X7/SD (MA) 65Y5276
4914 All SVCPAC PTR 2YR IOR 24X7/SD (MA) 65Y5277

4915 All SVCPAC PTR 2YR IOR 9X5/NBD 65Y5278
4915 All SVCPAC PTR 3YR IOR 9X5/NBD 65Y5279
4915 All SVCPAC PTR 1YR IOR 24X7/SD 65Y5280
4915 All SVCPAC PTR 2YR IOR 24X7/SD 65Y5281
4915 All SVCPAC PTR 3YR IOR 24X7/SD 65Y5282
4915 All SVCPAC PTR 1YR IOR 9X5/NBD (MA) 65Y5283
4915 All SVCPAC PTR 2YR IOR 9X5/NBD (MA) 65Y5284
4915 All SVCPAC PTR 1YR IOR 24X7/SD (MA) 65Y5285
4915 All SVCPAC PTR 2YR IOR 24X7/SD (MA) 65Y5286
 

Publications


All hardcopy publications are downloadable from the InfoPrint Solutions Company Web site

http://www.infoprint.com

The following publications are shipped with the products.

Software and Documentation CD

User's Guide (contained on CD)

This will be available in the following languages: Arabic, Czech, English, Danish, Dutch, Finnish, French, German, Hebrew, Italian, Korean, Norwegian, Polish, Brazilian Portuguese, Romanian, Russian, Spanish, and Swedish. Simplified Chinese, Traditional Chinese, and Turkish.

Drivers and utilities

These will be available in the following languages: English, French, German, Italian, Polish, Brazilian Portuguese, Romanian, Russian, Spanish, Turkish, Simplified Chinese, Traditional Chinese, Korean, and Japanese.

 

Technical information


Specified operating environment

Dimensions
InfoPrint Color 1856 MFP (Unpacked, no options)

Height Width Depth Weight

787.0 mm 546.0 mm 622.0 mm 44.0 kg
(31.0 in.) (21.5 in.) (24.5 in.) (97.0 lb)

InfoPrint Color 1866 MFP (Unpacked, no options)

Height Width Depth Weight

787.0 mm 546.0 mm 622.0 mm 44.0 kg
(31.0 in.) (21.5 in.) (24.5 in.) (97.0 lb)

550-Sheet Drawer
122.0 mm 435.0 mm 545.0 mm 4.4 kg
(4.8 in.) (17.1 in.) (21.4 in.) (9.7 lb)

550-Sheet Special Media Drawer
122.0 mm 435.0 mm 545.0 mm 4.4 kg
(4.8 in.) (17.1 in.) (21.5 in.) (9.7 lb)

2000-Sheet Drawer
386.0 mm 435.0 mm 545.0 mm 26.1 kg
(15.2 in.) (17.1 in.) (21.4 in.) (57.5 lb)

Caster Base for Paper Drawers
107.0 mm 778.0 mm 812.0 mm 43.1 kg
(4.2 in.) (30.6 in.) (32.0 in.) (95.0 lb)
Minimum clearance requirements
 Left side Right side Front Rear Top

100.0 mm 100.0 mm 482.6 mm 100.0 mm 393.7 mm
(3.9 in.) (3.9 in.) (19.0 in.) (3.9 in.) (15.5 in.)
Operating environment
Operating environment
Temperature 16.0 to 32.0 C (60 to 90 F)
Relative humidity 8% to 80%
Altitude 0 to 3,048 meters (10,000 ft)

Storage and shipping environment
Temperature -40.0 to 40.0 C (-40 to 104 F)
Relative humidity 8% to 80%
Altitude 0.25 atmospheric pressure
(equivalent to 10,300 M,
34,000 feet)
Electrical specifications
Low voltage models
  • 100 - 127 V ac at 50 - 60 Hz, nominal
  • 90 - 135 V ac, extreme
High voltage models
  • 220 - 240 V ac at 50 - 60 Hz nominal
  • 198 - 254 V ac, extreme
Average power consumption
 
Printing states 1856 MFP 1866 MFP

Off 0 W 0 W
Power Saver Mode 27 W 27 W
Ready Mode 70 W 70 W
Continuous Copying 600 W 600 W
Continuous Printing 560 W 560 W

Typical Electricity Consumption
(TEC)
Default Settings 7.22 kwh/wk 7.22 Kwh/wk
Eco Mode-Energy Setting 5.93 kwh/wk 5.93 Kwh/wk

Max. current while printing
120 Volts 8.0 A 8.0 A
230 Volts 4.0 A 4.0 A
Notes
  • Using a 220 V ac to 110 V ac power converter with the low voltage model is not recommended.
  • All models are Energy Star compliant.
  • All models ship with power save mode in the "On" position.
  • The default timeout to power saver is 30 minutes.
Acoustics

All measurements were made in accordance with ISO 7779 and reported in conformance with ISO 9296.

 Sound Pressure Sound Power
Mode Level (dBA) Level (Bels)

Simplex Print 53 6.9
Duplex Print 54 6.9
Copying 54 7.0
Scanning 54 7.2
Standby Mode 35 4.7

Planning information

Customer responsibilities

InfoPrint Color 1856 MFP and 1866 MFP are designed as a customer setup unit (CSU). The customer is responsible for:

  • Adequate site, system, and other vendor preparation
  • Receipt at the customer location and placement of the printer
  • Installation and configuration of the printer and features by following the installation instructions, including:
    • Installing and maintaining cables
    • Loading print media and clearing jams
    • Performing low-level problem determination
    • Ordering and installing supplies and consumables
  • Working with InfoPrint Solutions Technical Support to complete low-level problem determination including:
    • Downloading and installing microcode updates as directed by the InfoPrint Solutions Technical Support Center
    • Replacing defective features that were installed as part of the customer setup process

It is the customer's responsibility to order and maintain an adequate inventory of toner cartridges and maintenance supplies.

Cable orders

No attachment cables are required for this feature.

Supplies

No supplies are required with the machine order. InfoPrint Color 1856 MFP and InfoPrint Color 1866 MFP are shipped with 6,000-impressions 2 black print cartridge and 6,000-impressions2 CMY print cartridges. Refer to table below for replacement print cartridges. It is the customer's responsibility to order and maintain an adequate inventory of toner cartridges and maintenance supplies.

Consumables

The following replacement supplies are available:

 Part
Description Model number Approximate average yield2

Use and return program high yield All 39V2449 12,000 impressions toner cartridge, black
Use and return program high yield All 39V2446 10,000 impressions toner cartridge, cyan
Use and return program high yield All 39V2447 10,000 impressions toner cartridge, magenta
Use and return program high yield All 39V2448 10,000 impressions toner cartridge, yellow
Use and return program toner cartridge, All 39V2441 8,000 impressions black
Use and return program toner cartridge All 39V2438 6,000 impressions cyan
Use and return program toner cartridge All 39V2439 6,000 impressions magenta
Use and return program toner cartridge All 39V2440 6,000 impressions yellow
Toner cartridge, black All 39V2445 8,000 impressions
Toner cartridge, cyan All 39V2442 6,000 impressions
Toner cartridge, magenta All 39V2443 6,000 impressions
Toner cartridge, yellow All 39V2444 6,000 impressions
Waste toner box All 39V2699 25,000 impressions
Photoconductor Unit All 39V2695 20,000 impressions

2 Approximate yield has been established with an average coverage of 5%. An impression is defined as one printed side of a sheet. A duplex sheet would consists of two impressions. ISO/IEC 19798 is a method for the determination of toner cartridge yield for color printers and multifunction devices.

The approximate average yields are not a warranty or guarantee of minimum life, and are provided to assist in initial supplies planning. Actual usage should be used to establish the supply's life in the end user's application. Many factors (for example, print coverage per page, machine settings, paper type and size, and environmental conditions) can affect supply life.

Maintenance supplies

The following maintenance supplies are available:

Description Models Part number Approximate average yield

Transfer Belt Maintenance All 39V3411 120,000 impressions Kit
115 V Fuser Maintenance Kit All 39V3412 100,000 impressions
230 V Fuser Maintenance Kit All 39V3413 100,000 impressions

All maintenance supplies are customer installable. Installation services are available at InfoPrint Solutions Company's current billable service rate for this product, with a one-hour minimum. The maintenance kits must be purchased separately by the customer before contacting InfoPrint Solutions Company for installation.

Supply warranties are only for defects in materials and workmanship at the time of shipment and installation. They are not for print count life or normal wear and tear, nor for any print count minimum. Contact your place of purchase for warranty return instructions.

InfoPrint Solutions Company is committed to environmentally conscious programs for printer supplies. A collection program for used printer cartridges has been established and return instructions are included in the supply item packaging, with free return shipping.

InfoPrint Solutions Company printing supplies are distributed by Priority Fulfillment Services (PFS) and a worldwide network of resellers. End users can contact PFS at 888-IBM-PRINT (426-7746) for the name of an InfoPrint Solutions Company reseller in their area where printing supplies can be purchased.

Resellers can mail orders for InfoPrint Solutions Company printing supplies to PFS at the following address:

 Priority Fulfillment Services
500 North Central Expressway
Plano, TX 75074
Telephone: 888-IBM-PRINT (426-7746)
Fax: 972-881-9201

To contact PFS, call (United States) 972-881-0733 ext. 3234.

Pallet quantity

The pallet quantity for all models of InfoPrint Color 1856 MFP and InfoPrint 1866 MFP is one printer per pallet.

Security, auditability, and control

This product uses the security and auditability features of the host hardware, host software, and application software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.


Terms and conditions

Warranty period

Twelve months

Warranty service

If required, InfoPrint Solutions Company provides repair or exchange service depending on the types of warranty service specified for the machine. InfoPrint Solutions Company will attempt to resolve your problem over the telephone, or electronically via an InfoPrint Solutions Company Web site. You must follow the problem determination and resolution procedures that InfoPrint Solutions Company specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. If applicable to your product, parts considered Customer Replaceable Units (CRUs) will be provided as part of the machine's standard warranty service.

Service levels are response time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside InfoPrint Solutions Company's normal service area. Contact your local InfoPrint Solutions Company representative or your reseller for country- and location-specific information. This product is covered by the following types of service.

Customer Replaceable Unit Service and On-site for other selected parts.

CRU: InfoPrint Solutions Company provides replacement CRUs to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from InfoPrint Solutions Company upon your request. CRUs are designated as being either a Tier 1 or a Tier 2 CRU.

Tier 1 CRU: Installation of Tier 1 CRUs is your responsibility. If InfoPrint Solutions Company installs a Tier 1 CRU at your request, you will be charged for the installation.

Tier 2 CRU: You may install a Tier 2 CRU yourself or request InfoPrint Solutions Company to install it, at no additional charge.

Based upon availability, CRUs will be shipped for next-business-day delivery. InfoPrint Solutions Company specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to InfoPrint Solutions Company. When return is required, (1) return instructions and a container are shipped with the replacement CRU and (2) you may be charged for the replacement CRU if InfoPrint Solutions Company does not receive the defective CRU within 15 days of your receipt of the replacement.

The following parts have been designated as Tier 1 CRU parts:

  • All output devices
  • Memory cards
  • Optional firmware cards
  • Option cards
  • Wireless adapters
  • All external adapters
  • Op panel overlay
  • Data cables and adapters (including USB, Serial, Parallel, telephone fax line, scanner)
  • All power cords
  • Hard drives
  • All input devices
  • Machine covers
  • Furniture and furniture parts (including stands, cabinet, and shelves)3
  • Stacker arm
  • Scanner op panel
  • Scanner op panel cover
  • Scanner power supply
  • Scanner control unit

3 All furniture products will have a one year (12 months) warranty with delivery of this warranty through replacement CRUs shipped direct to the customer for customer installation. After the one year warranty, repair or replacement of the furniture is customer responsibility.

Standard tier 1 CRU items listed would not apply if the specific product does not include that function or feature.

On-site Service: InfoPrint Solutions Company will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the machine. The area must be clean, well lit, and suitable for the purpose.

The software utilities (NewSoft Scan Center, Presto Page Manager and ABBYY FineReader OCR) included on the publications/software CD are as-is applications. InfoPrint Solutions Company does not guaranty these applications will work within your system environment. We will provide basic normal technical support for use of these applications with your MFP. For further assistance we recommend contacting the software provider.

  • 9 hours per day, Monday through Friday, excluding holidays, next-business-day response

Warranty and maintenance

Warranty period
  • Base printer - 12 months
  • Optional features - 12 months
Hourly service class

Two

Warranty service
  • Technical support during warranty period
  • InfoPrint Solutions Company On-site Repair (IOR) 9 x 5, Monday through Friday, excluding holidays, next-business-day response
Warranty service upgrades
  • IOR 24 x 7, same-day response (may not be available in all locations, please contact your local InfoPrint representative to confirm the available offerings for your printer)
Post-warranty service
  • IOR 9 x 5, Monday through Friday, excluding holidays, next-business-day response
  • IOR 24 x 7, same-day response (may not be available in all locations, please contact your local InfoPrint representative to confirm the available offerings for your printer)
ServicePacs for warranty and maintenance options

Refer to the Prices section for ServicePac offerings.

Maintenance processing

Low end

Maintenance billing

Annually

Usage plan machine

No

When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order.

Field-installable features

Yes

Model conversions

No

Machine installation

Customer setup. Customers are responsible for installation according to the instructions InfoPrint Solutions Company provides with the machine.

Graduated program license charges apply

No

Licensed internal code and licensed machine code

These products do not contain Licensed Internal Code or Licensed Machine Code.

Educational allowance

Educational allowance does not apply.

 

Prices


For information on pricing, please contact your InfoPrint Solutions Sales Representative or your InfoPrint Solutions Business Partner.

All features are both plant and field installable.

Mach Feature Part 
type Model number number Description

4914 dn1 39V3286 InfoPrint Color 1856 MFP
4501 39V2915 550-Sheet Drawer
4502 39V2916 550-Sheet Special Media Drawer
4503 39V2917 2,000-Sheet Drawer
4393 39V3415 256 MB SDRAM
4394 39V3416 512 MB SDRAM
4395 39V3417 1024 MB SDRAM
4042 39V3593 256 MB Flash Memory
4329 39V3420 80 GB Hard Disk
4870 39V3892 Bar Code Card
4820 39V2692 IPDS & SCS/Tne Card
4823 39V3463 Decryption Card
4166 39V3608 Ethernet 1000BaseTX
4163 39V1524 Ethernet 10/100BaseTX (1 USB port)
4164 39V1525 Ethernet 1000BaseTX (4 USB ports)
4190 75P6854 802.11g Wireless to USB
4170 39V3623 802.11b/g/n Wireless Print Server
4139 39V3423 Parallel 1284-B Interface Card
4138 39V3424 RS-232C Serial Interface Card
4180 75P7029 10 ft. Parallel Cable
4184 75P7030 2-meter USB Cable
4813 39V3618 Korean Font Card
4811 39V3619 Simplified Chinese Font Card
4812 39V3620 Traditional Chinese Font Card
4810 39V3621 Japanese Font Card
4533 39V3425 Caster Base for Paper Drawers

4915 dn1 39V3309 InfoPrint Color 1866 MFP
4501 39V2915 550-Sheet Drawer
4502 39V2916 550-Sheet Special Media Drawer
4503 39V2917 2,000-Sheet Drawer
4393 39V3415 256 MB SDRAM
4394 39V3416 512 MB SDRAM
4395 39V3417 1024 MB SDRAM
4042 39V3593 256 MB Flash Memory
4870 39V3892 Bar Code Card
4820 39V2692 IPDS & SCS/Tne Card
4823 39V3463 Decryption Card
4166 39V3608 Ethernet 1000BaseTX
4163 39V1524 Ethernet 10/100BaseTX (1 USB port)
4164 39V1525 Ethernet 1000BaseTX (4 USB ports)
4190 75P6854 802.11g Wireless to USB
4170 39V3623 802.11b/g/n Wireless Print Server
4139 39V3423 Parallel 1284-B Interface Card
4138 39V3424 RS-232C Serial Interface Card
4180 75P7029 10 ft. Parallel Cable
4184 75P7030 2-meter USB Cable
4813 39V3618 Korean Font Card
4811 39V3619 Simplified Chinese Font Card
4812 39V3620 Traditional Chinese Font Card
4810 39V3621 Japanese Font Card
4533 39V3425 Caster Base for Paper Drawers


ServicePacs

Machine Electronic
Type Model Description Part Number

4914 All SVCPAC PTR 2YR IOR 9X5/NBD 65Y5269
4914 All SVCPAC PTR 3YR IOR 9X5/NBD 65Y5270
4914 All SVCPAC PTR 1YR IOR 24X7/SD 65Y5271
4914 All SVCPAC PTR 2YR IOR 24X7/SD 65Y5272
4914 All SVCPAC PTR 3YR IOR 24X7/SD 65Y5273
4914 All SVCPAC PTR 1YR IOR 9X5/NBD (MA) 65Y5274
4914 All SVCPAC PTR 2YR IOR 9X5/NBD (MA) 65Y5275
4914 All SVCPAC PTR 1YR IOR 24X7/SD (MA) 65Y5276
4914 All SVCPAC PTR 2YR IOR 24X7/SD (MA) 65Y5277

4915 All SVCPAC PTR 2YR IOR 9X5/NBD 65Y5278
4915 All SVCPAC PTR 3YR IOR 9X5/NBD 65Y5279
4915 All SVCPAC PTR 1YR IOR 24X7/SD 65Y5280
4915 All SVCPAC PTR 2YR IOR 24X7/SD 65Y5281
4915 All SVCPAC PTR 3YR IOR 24X7/SD 65Y5282
4915 All SVCPAC PTR 1YR IOR 9X5/NBD (MA) 65Y5283
4915 All SVCPAC PTR 2YR IOR 9X5/NBD (MA) 65Y5284
4915 All SVCPAC PTR 1YR IOR 24X7/SD (MA) 65Y5285
4915 All SVCPAC PTR 2YR IOR 24X7/SD (MA) 65Y5286

Maintenance charges

For additional information on maintenance and pricing, please contact your InfoPrint Solutions Company Sales Representative or your InfoPrint Solutions Company Business Partner.



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To order, contact your local InfoPrint Solutions Company representative or your InfoPrint Solutions Company Business Partner.

Trademarks

IPDS is a trademark of Ricoh Co., Ltd. in the United States, other countries, or both.

InfoPrint and Ricoh are registered trademarks of Ricoh Co., Ltd. in the United States, other countries, or both.

Ricoh is a registered trademark of Ricoh Co., Ltd. and its affiliated companies.

PostScript and Adobe are registered trademarks of Adobe Systems Incorporated in the United States, and/or other countries.

PartnerWorld, IBM and ServicePac are registered trademarks of IBM Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

InfoPrint Solutions Company LLC ("InfoPrint") products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. InfoPrint Solutions Company LLC ("InfoPrint") reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only.