Attention Dealers and Repeat customers:

Discounts may be available based on your log-in. Call or Email for information.

We hold a huge inventory and are in a position to present a fair market price. Other dealers compete against this, so:

Call the REAL source!

Want to use your own freight account for shipping? Please call so we can set it up for you.

IBM Infoprint Color 1834 (4976)

 
 
 
 


IBM InfoPrint Color 1834n Printer
IBM InfoPrint Color 1834dn Printer
IBM InfoPrint Color 1834dw Printer
InfoPrint Color 1834n 4976-n01
New
4976-n01 39V2524 (New)
$599.00


Looking for IBM InfoPrint Color 1834 Parts?
InfoPrint Color 1834 provides faster color and monochrome printing for small workgroups

This new color laser printer offers faster printing speeds of up to 30 pages per minute (ppm)1 for both color and monochrome printing on letter media and up to 28 ppm1 on A4 media. Other benefits of this new printer include:

  • Smaller size and weight than previous color printers
  • Eco Mode and Quiet Mode settings will help decrease energy consumption and printing noise
  • Wireless model that includes the 802.11b/g/n standard, eliminating the need for extra networking cables

1 Exact print speeds vary depending on document complexity, system configuration, software applications, driver, and printer status.

InfoPrint Solutions Company InfoPrint Color 1834 is the replacement for the InfoPrint Color 1634 workgroup printer. This new color laser printer offers faster printing speeds of up to 30 pages per minute (ppm) letter size and 28 ppm A4 size for both color and monochrome printing. The time to first print is as fast as 9.5 seconds. The printer comes in the following models:

Standard Maximum Standard
Model memory memory USB port Processor Duplex Wireless

n01, n02, 256 MB 1280 MB Standard 600 MHz No No
x02

dn1, dn2 256 MB 1280 MB Standard 600 MHz Standard No

dw1, dw2 256 MB 1280 MB Standard 600 MHz Standard Standard

All models include one 550-sheet drawer, and a 100-sheet multipurpose feeder (MPF). Optional 550-sheet drawers and a 2,000-sheet drawer are available. Maximum input capacity is 3,750 sheets. Output capacity for all models is 300 sheets.

Use and return program toner cartridge, All 39V2441 8,000 impressions black
39V2441 Toner Cartridge, Black
New
39V2441 8000 Page Yield (New)


Use and return program toner cartridge, All 39V2438 6,000 impressions cyan
39V2438 Toner Cartridge, Cyan
New
39V2438 6000 Page Yield (New)


Use and return program toner cartridge, All 39V2439 6,000 impressions magenta
39V2439 Toner Cartridge, Magenta
New
39V2439 6000 Page Yield Compatible (New)
$190.00


Use and return program toner cartridge, All 39V2440 6,000 impressions yellow
39V2440 Toner Cartridge, Yellow
New
39V2440 39V2444 6000 Page Yield Compatible (New)
$189.00


Toner cartridge, black All 39V2445 8,000 impressions
Toner cartridge, cyan All 39V2442 6,000 impressions
Toner cartridge, magenta All 39V2443 6,000 impressions
Toner cartridge, yellow All 39V2444 6,000 impressions
Waste toner container All 39V2699 25,000 impressions
39V2699 Waste Toner Container
New
39V2699 (New)
$19.99


Photoconductor Unit All 39V2695 20,000 impressions
39V2695 Photoconductor Unit
New
39V2695 C734x20G 20,000 Page Yield (New)
$53.00


Transfer Belt Maintenance All 39V3411 120,000 impressions
Kit
39V3411 ITU Maintenance Kit Transfer Belt Assembly
New
39V3411 120,000 Page Yield (New)
$297.00


115 V Fuser Maintenance Kit All 39V3412 100,000 impressions
39V3412 Fuser
New
39V3412 (New)
$266.00


39V2915 550-Sheet Drawer
39V2915 550-Sheet Drawer with Tray
New
39V2915 (New)
$285.00


39V2916 550-Sheet Special Media Drawer
39V2917 2,000-Sheet Drawer
39V2917 2,000-Sheet Drawer
New
39V2917 (New)
$592.00


39V3415 256 MB SDRAM
39V3415 Infoprint Brand 256 MB Memory
New
39V3415 (New)
$505.00



39V3415 256 MB Memory
New
39V3415 Compatible (New)
$66.00


39V3416 512 MB SDRAM

39V3416 512 MB DDR2 Memory
New
39V3416 Compatible (New)
$123.00


39V3417 1024 MB SDRAM
39V3417 Infoprint Brand 1024 MB Memory
New
39V3417 (New)
$661.00



39V3417 1024 MB Memory
New
39V3417 Compatible (New)
$152.00


39V3593 256 MB Flash Memory

39v3593 256 MB Flash Memory
Fully refurbished with 90-day warranty
39v3593
$186.00


39V3420 80 GB Hard Disk
39V3420 80 GB Hard Disk
New
39V3420 (New)
$299.00


39V3419 Bar Code Card
39v3419 Bar Code Card
New
39V3419 (New)
$350.00


39V2694 IPDS and SCS/Tne Card
39V2694 Card for IPDS & SCS/Tne
New
39V2694 (New)
$380.00



39V2694 Card for IPDS & SCS/Tne
Fully refurbished with 90-day warranty
39V2694


39V3463 Decryption Card
39V3608 Ethernet 1000BaseTX
39V3608 Ethernet 1000BaseTX
New
39V3608 (New)
$145.00


39V1524 Ethernet 10/100BaseTX (1 USB port)
39V1524 Ethernet 10/100 TX (1 USB port)
New
39V1524 (New)
$309.00


39V1525 Ethernet 1000BaseTX (4 USB ports)
39V1525 Ethernet 1000TX (4 USB ports)
New
39V1525 (New)
$237.00


75P6854 802.11g Wireless to USB
39V3623 802.11b/g/n Wireless Print Server
39V3423 Parallel 1284-B Interface Card
39V3423 Parallel 1284-B Interface Card
New
39V3423 (New)
$119.00



39v3423 Parallel 1284-B Interface Card
Fully refurbished with 90-day warranty
39v3423
$76.00


39V3424 RS-232C Serial Interface Card
39V3424 RS-232C Serial Interface Card
New
39V3424 (New)
$199.00



39v3424 RS-232C Serial Interface Card
Fully refurbished with 90-day warranty
39v3424


75P7029 10 ft. Parallel Cable
75P7029 10 ft. Parallel Cable
New
75P7029 (New)
$19.00


75P7030 2-meter USB Cable
75P7030 2-Meter USB Cable
New
75P7030 (New)
$9.00


39V3425 Caster Base for Paper Drawers
39V3425 Caster Base for Paper Drawers
New
39V3425 (New)
$349.00


Memory

All models have one slot for additional SDRAM memory. Memory options for the printer include 256 MB, 512 MB, or 1024 MB memory DIMMs. All models have one slot for flash memory with a 256 MB flash memory option available.

Network connections

All models include 10/100BaseTX Ethernet as standard. Some models include wireless Ethernet as standard.

The wireless models and internal wireless feature allows the printer to be connected directly to a wireless LAN. This supports the IEEE 802.11b, 802.11g, and 802.11n draft 2.0 standards. Draft 2.0 refers to the version of the not-yet-ratified IEEE 802.11n standard.

Usage rates

The maximum monthly usage for the InfoPrint Color 1834 is 85,000 impressions. InfoPrint Solutions Company does not recommend printing to the monthly maximum on a consistent basis.

Print quality

The resolutions of the printers are:

  • 4800CQ (default resolution)
  • 1200 x 1200 dpi (reduced printer speed)

InfoPrint Color 1834 has five toner darkness levels for color and monochrome. The default setting is level 4. When printing in color, level 5 is equal to level 4. Refer to the table below.

Setting 1 2 3 4 5

Delta toner from default (mono) -50% -35% -20% Default +10%
Delta toner from default (color) -50% -35% -20% Default N/A

N/A = Not applicable.

Note: These percentages are only approximate.

Font support

The InfoPrint Color 1834 printer resident fonts include support for following:

Emulation Number of scalable fonts Number of bitmapped fonts

PCL 6 89 2
PostScript 158 0
PPDS 39 5

Additional fonts can be downloaded to the printer RAM, optional flash card, or hard disk. PCL emulation supports both scalable and bitmapped downloadable fonts. PostScript emulation supports only downloadable scalable fonts.

Included on the CD-ROM shipped with the printer are screen fonts to match the printer's resident scalable fonts. The CD also includes downloadable fonts for Hebrew and Arabic.

Features

The printer supports the following features:

Part
number Description

39V2915 550-Sheet Drawer
39V2916 550-Sheet Special Media Drawer
39V2917 2,000-Sheet Drawer
39V3415 256 MB SDRAM
39V3416 512 MB SDRAM
39V3417 1024 MB SDRAM
39V3593 256 MB Flash Memory
39V3420 80 GB Hard Disk
39V3419 Bar Code Card
39V2694 IPDS- and SCS/Tne Card
39V3463 Decryption Card
39V3608 Ethernet 1000BaseTX
39V1524 Ethernet 10/100BaseTX (1 USB port)
39V1525 Ethernet 1000BaseTX (4 USB ports)
75P6854 802.11g Wireless to USB
39V3623 802.11b/g/n Wireless Print Server
39V3423 Parallel 1284-B Interface Card
39V3424 RS-232C Serial Interface Card
75P7029 10 ft. Parallel Cable
75P7030 2-meter USB Cable
39V3618 Korean Font Card
39V3619 Simplified Chinese Font Card
39V3620 Traditional Chinese Font Card
39V3621 Japanese Font Card
39V3425 Caster Base for Paper Drawers

Accessibility by people with disabilities

For hardware offerings

The following features support use by people with disabilities:

  • Controls and latches are operable with one hand and minimal dexterity.
  • Keys are discernible by touch without activating them.
  • The display, controls, latches, and levers are accessible to someone in a wheel chair.
  • Color is used as an enhancement for conveying information, as well as an additional method of distinguishing between buttons, controls, and latches.


Product number


Mach Part
type Model number Description UPC

4976 n01 39V2524 InfoPrint Color 1834 8-83436-02829-5
4976 dn1 39V2525 InfoPrint Color 1834 8-83436-02830-1
4976 dw1 39V2526 InfoPrint Color 1834 8-83436-02831-8

39V2915 550-Sheet Drawer 8-83436-03573-6
39V2916 550-Sheet Special Media Drawer 8-83436-03574-3
39V2917 2,000-Sheet Drawer 8-83436-03575-0
39V3415 256 MB SDRAM 8-83436-04120-1
39V3416 512 MB SDRAM 8-83436-04121-8
39V3417 1024 MB SDRAM 8-83436-04122-5
39V3419 Bar Code Card 8-83436-04124-9
39V2694 IPDS & SCS/Tne Card 8-83436-04424-0
39V3425 Caster Base for Paper Drawers 8-83436-04129-4
ServicePacs

Machine Electronic
Type Model Description Part Number

4976 All SVCPAC PTR 2YR EZS/NBD 65Y5232
4976 All SVCPAC PTR 3YR EZS/NBD 65Y5233
4976 All SVCPAC PTR 1YR IOR 9X5/NBD 65Y5234
4976 All SVCPAC PTR 2YR IOR 9X5/NBD 65Y5235
4976 All SVCPAC PTR 3YR IOR 9X5/NBD 65Y5236
4976 All SVCPAC PTR 1YR IOR 24X7/SD 65Y5237
4976 All SVCPAC PTR 2YR IOR 24X7/SD 65Y5238
4976 All SVCPAC PTR 3YR IOR 24X7/SD 65Y5239
4976 All SVCPAC PTR 1YR IOR EZS/NBD (MA) 65Y5240
4976 All SVCPAC PTR 2YR IOR EZS/NBD (MA) 65Y5241
4976 All SVCPAC PTR 1YR IOR 9X5/NBD (MA) 65Y5242
4976 All SVCPAC PTR 2YR IOR 9X5/NBD (MA) 65Y5243
4976 All SVCPAC PTR 1YR IOR 24X7/SD (MA) 65Y5244
4976 All SVCPAC PTR 2YR IOR 24X7/SD (MA) 65Y5245


Publications


All hardcopy publications are downloadable from the InfoPrint Solutions Company Web site

http://www.infoprint.com

The following publications are shipped with the products:

Software and Documentation CD

User's Guide (contained on CD)

This will be available in the following languages: Arabic, English, Danish, Dutch, Finnish, French, German, Hebrew, Italian, Korean, Norwegian, Polish, Brazilian Portuguese, Romanian, Russian, Spanish, Swedish, Japanese, Simplified Chinese, Traditional Chinese, and Turkish.

Quick Reference page (contained on CD)

These will be available in the following languages: Arabic, English, Danish, Dutch, Finnish, French, German, Hebrew, Italian, Korean, Norwegian, Polish, Brazilian Portuguese, Romanian, Russian, Spanish, Swedish, Japanese, Simplified Chinese, Traditional Chinese, and Turkish.

Operator panel

This will be available in the following languages: Danish, Dutch, English, Finnish, French, German, Italian, Norwegian, Polish, Brazilian Portuguese, Russian, Spanish, Swedish, Turkish, Simplified Chinese, Traditional Chinese, Korean, and Japanese.



Technical information


Specified operating environment

Dimensions
Height Width Depth Weight

All models 450 mm 435 mm 400 mm 25.7 kg
(17.7 in) (17.1 in) (15.7 in) (56.7 lb)

Printer with output paper support extended
527 mm 435 mm 391 mm 25.7 kg
(20.8 in) (17.1 in) (15.4 in) (56.7 lb)

Printer with primary paper tray extended in the back

Letter size media 450 mm 435 mm 470 mm 25.7 kg
(17.7 in) (17.1 in) (18.5 in) (56.7 lb)

A4 size media 450 mm 435 mm 488 mm 25.7 kg
(17.7 in) (17.1 in) (19.2 in) (56.7 lb)

Legal size media 450 mm 435 mm 527 mm 25.7 kg
(17.7 in) (17.1 in) (20.7 in) (56.7 lb)

550-sheet drawer
169 mm 435 mm 545 mm 4.5 kg
(6.6 in) (17.1 in) (21.4 in) (10.0 lb)

Printer with one 550-sheet drawer
576 mm 435 mm 545 mm 29.7 kg
(22.7 in) (17.1 in) (21.4 in) (65.5 lb)

2,000-sheet drawer
387 mm 435 mm 545 mm 26.1 kg
(15.2 in) (17.1 in) (21.4 in) (57.5 lb)

Caster Base with no printer
127 mm 778 mm 812 mm 43.1 kg
(5.0 in) (30.6 in) (32.0 in) (95.0 lb)

Desktop to bottom of operator panel
16 in
Minimum clearance requirements
Top Left Right Front Rear

150 mm 150 mm 100 mm 400 mm 100 mm
(5.9 in) (5.9 in) (3.9 in) (15.7 in) (3.9 in)
Operating environment
Operating environment
Temperature (operating) 15.6- to 32.2- C (60- to 90- F)
Temperature (powered off) 10.0- to 40.0- C (50- to 104- F)
Relative humidity 8% to 80%
Wet bulb temperature (operating) 22.8- C (73.0- F) Maximum
Wet bulb temperature (powered off) 26.7- C (80.1- F) Maximum
Altitude 0 to 3,048 meters (10,000 ft)
Ambient operating environment2 15.6- to 32.2- C (60- to 90- F)
and 8% to 80% RH

Storage and shipping environment (packed)
Cartridges -40- to 40.0- C (104- F)
Printer with cartridges (packaged) -40- to 40.0- C (104- F)
Printer without cartridges -40- to 40.0- C (104- F)
Relative humidity 8% to 80%
Altitude 10,300 meters (34,000 ft)
Wet bulb temperature (powered off) 26.7- C (80.1- F) Maximum

2 In some cases performance specifications (such as paper OCF, EP cartridge usage) are specified to be measured at an ambient condition.

Electrical specifications
Low voltage models
  • 110 - 127 V ac at 47 - 63 Hz, nominal
  • 99 - 137 V ac, extreme
High voltage models
  • 220 - 240 V ac at 47 - 63 Hz (not available in all countries)
  • 198 - 259 V ac, extreme
Average power requirements
Printing states n models dn/dw models

Typical Electricity Consumption (TEC)
Normal settings 4.61 Kwh/week 4.61 kwh/week
Eco mode settings 3.83 Kwh/week 3.83 kwh/week

Average power while printing
Simplex printing 490 W 490 W
Duplex printing N/A 390 W

Average power while idle
Power saver 16 W 16 W
Ready 45 W 45 W

Average power while off 0 W 0 W

Max. average current while printing
220 - 240 Volts 3.8 A 3.8 A
110 - 127 Volts 7.5 A 7.5 A

Note: Using a 220 V ac to 110 V ac power converter with the low voltage model is not recommended.

Acoustics

All measurements were made in accordance with ISO 7779:1999 -- Acoustics: Measurement of airborne noise emitted by information technology and telecommunications and reported in conformance with ISO 9296:1988-04-15 -- Acoustics: Declared noise emission values of computer and business equipment.

 1 meter average Declared sound
sound pressure power level
Mode at 4800CQ at 4800CQ

Mono printing (full speed) 54 dBA 6.9 Bels (A)
Color printing (full speed) 54 dBA 6.8 Bels (A)
Duplex printing (full speed) 55 dBA 6.9 Bels (A)
Quiet Mode (reduced speed) 47 dBA 6.3 Bels (A)
Idle 33 dBA 4.9 Bels (A)
Operating modes

Two new operating modes are implemented, Eco Mode and Quiet Mode. The Eco Mode optimizes printer settings to minimize the environmental impact while Quiet Mode significantly reduces acoustics.

Eco Mode

The Eco Mode optimizes printer settings to minimize the environmental impact. Eco Mode allows customers to configure the printer to minimize energy consumption, especially when not printing, and to reduce the amount of paper consumed when printing. Eco Mode settings are:

  • Off

    Settings or parameters that were changed when other modes (Energy, Energy/Paper, or Paper) were selected (see below) are returned to their factory default states. This mode will support performance claims for the product.

  • Energy

    The printer will be configured to be ecologically sensitive with respect to energy use. Choose this mode if interested in minimizing energy use, especially when not printing. The user may also trade time to first page (TTFP) performance (but not the fidelity of the print job) for ecological sensitivity. The follow settings are affected on the printers:

    • Power saver is set to one minute
    • Operator panel backlight is turned off while in power saver
    • Upon receiving a print job, engine motors are not ramped up prior to the job being ready to actually print
  • Energy/Paper

    Includes all of the settings associated with Energy mode plus duplex printing is set as the device default (if equipped).

  • Paper

    Duplex printing is set as the device default (if equipped).

Quiet Mode

Quiet Mode setting

  • Off

    The parameters that are changed when "On" is selected (see below) are returned to their factory default state. This mode will support performance claims for the product, and is intended for all document types.

  • On

    Printer will be configured to run in a reduced noise mode. Primarily, the user is trading performance for quieter operation. This mode is best suited for text and line graphics documents. The following parameters are affected:

    • Process speed is reduced
    • Beeps are disabled or minimized (key press, alarms, and so on)
    • Some slight print differences from full speed may be visible
    • The driver photo quality setting may override quiet mode and increase process speed for best quality

Planning information

Customer responsibilities

These printers are designed as a customer setup unit (CSU). The customer is responsible for:

  • Adequate site, system, and other vendor preparation
  • Receipt at the customer location and placement of the printer
  • Installation and configuration of the printer and features by following the installation instructions, including:
    • Installing and maintaining cables
    • Loading print media and clearing jams
    • Performing low-level problem determination
    • Ordering and installing supplies and consumables
  • Working with InfoPrint Solutions Technical Support to complete low-level problem determination including:
    • Downloading and installing microcode updates as directed by the InfoPrint Solutions Technical Support Center
    • Replacing defective features that were installed as part of the customer setup process

It is the customer's responsibility to order and maintain an adequate inventory of toner cartridges and maintenance supplies.

Cable orders

No attachment cables are required for this feature.

Supplies

No supplies are required with the machine order. InfoPrint Color 1834 is shipped with 4,000-impressions3 black print cartridge and 4,000-impressions3 CMY print cartridges. Refer to the table below for replacement print cartridges. It is the customer's responsibility to order and maintain an adequate inventory of toner cartridges and maintenance supplies.

Consumables

The following replacement supplies are available for InfoPrint Color 1834:

 Part
Description Model number Approximate average yield3

Use and return program toner cartridge, All 39V2441 8,000 impressions
black
Use and return program toner cartridge, All 39V2438 6,000 impressions
cyan
Use and return program toner cartridge, All 39V2439 6,000 impressions
magenta
Use and return program toner cartridge, All 39V2440 6,000 impressions
yellow
Toner cartridge, black All 39V2445 8,000 impressions
Toner cartridge, cyan All 39V2442 6,000 impressions
Toner cartridge, magenta All 39V2443 6,000 impressions
Toner cartridge, yellow All 39V2444 6,000 impressions
Waste toner container All 39V2699 25,000 impressions
Photoconductor Unit All 39V2695 20,000 impressions

3 Approximate yield has been established with an average coverage of 5%. An impression is defined as one printed side of a sheet. A duplex sheet would consists of two impressions. ISO/IEC 19798 is a method for the determination of toner cartridge yield for color printers and multifunction devices.

The approximate average yields are not a warranty or guarantee of minimum life, and are provided to assist in initial supplies planning. Actual usage should be used to establish the supply's life in the end user's application. Many factors (for example, print coverage per page, machine settings, paper type and size, and environmental conditions) can affect supply life.

Maintenance supplies

The following maintenance supplies are available for InfoPrint Color 1834:

Description Models Part number Approximate average yield

Transfer Belt Maintenance All 39V3411 120,000 impressions
Kit
115V Fuser Maintenance Kit All 39V3412 100,000 impressions
230V Fuser Maintenance Kit All 39V3413 100,000 impressions

All maintenance supplies are customer installable. Installation services are available at InfoPrint Solutions Company's current billable service rate for this product, with a one-hour minimum. The maintenance kits must be purchased separately by the customer before contacting InfoPrint Solutions Company or installation.

Supply warranties are only for defects in materials and workmanship at the time of shipment and installation. They are not for print count life or normal wear and tear, nor for any print count minimum. Contact your place of purchase for warranty return instructions.

InfoPrint Solutions Company is committed to environmentally conscious programs for printer supplies. A collection program for used printer cartridges has been established and return instructions are included in the supply item packaging, with free return shipping.

InfoPrint Solutions Company printing supplies are distributed by Priority Fulfillment Services (PFS) and a worldwide network of resellers. End users can contact PFS at 888-IBM-PRINT (426-7746) for the name of an InfoPrint Solutions Company reseller in their area where printing supplies can be purchased.

Resellers can mail orders for InfoPrint Solutions Company printing supplies to PFS at the following address:

 Priority Fulfillment Services
500 North Central Expressway
Plano, TX 75074
Telephone: 888-IBM-PRINT (426-7746)
Fax: 972-881-9201

To contact PFS, call (United States) 972-881-0733 ext. 3234.

Pallet quantity

The pallet quantity for InfoPrint Color 1834 is eight printers per pallet.

Security, auditability, and control

This product uses the security and auditability features of the host hardware, host software, and application software.

The customer is responsible for evaluation, selection, and implementation of security features, administrative procedures, and appropriate controls in application systems and communications facilities.



Terms and conditions


Warranty period

Twelve months

Warranty service

If required, InfoPrint Solutions Company provides repair or exchange service depending on the types of warranty service specified for the machine. InfoPrint Solutions Company will attempt to resolve your problem over the telephone, or electronically via an InfoPrint Solutions Company Web site. You must follow the problem determination and resolution procedures that InfoPrint Solutions Company specifies. Scheduling of service will depend upon the time of your call and is subject to parts availability. If applicable to your product, parts considered Customer Replaceable Units (CRUs) will be provided as part of the machine's standard warranty service.

Service levels are response time objectives and are not guaranteed. The specified level of warranty service may not be available in all worldwide locations. Additional charges may apply outside InfoPrint Solutions Company's normal service area. Contact your local InfoPrint Solutions Company representative or your reseller for country- and location-specific information. This product is covered by the following types of service.

Customer Replaceable Unit Service and On-site for other selected parts.

CRU: InfoPrint Solutions Company provides replacement CRUs to you for you to install. CRU information and replacement instructions are shipped with your machine and are available from InfoPrint Solutions Company upon your request. CRUs are designated as being either a Tier 1 or a Tier 2 CRU.

Tier 1 CRU: Installation of Tier 1 CRUs is your responsibility. If InfoPrint Solutions Company installs a Tier 1 CRU at your request, you will be charged for the installation.

Tier 2 CRU: You may install a Tier 2 CRU yourself or request InfoPrint Solutions Company to install it, at no additional charge.

Based upon availability, CRUs will be shipped for next-business-day delivery. InfoPrint Solutions Company specifies, in the materials shipped with a replacement CRU, whether a defective CRU must be returned to InfoPrint Solutions Company. When return is required, (1) return instructions and a container are shipped with the replacement CRU and (2) you may be charged for the replacement CRU if InfoPrint Solutions Company does not receive the defective CRU within 15 days of your receipt of the replacement.

The following parts have been designated as Tier 1 CRU parts:

  • All output devices
  • Memory cards
  • Optional firmware cards
  • Option cards
  • Wireless adapters
  • All external adapters
  • Op panel overlay
  • Data cables and adapters (including USB, Serial, Parallel, telephone fax line, scanner)
  • All power cords
  • Hard drives
  • All input devices
  • Machine covers
  • Furniture and furniture parts (including stands, cabinet, and shelves)4
  • Stacker arm
  • Scanner op panel
  • Scanner op panel cover
  • Scanner power supply
  • Scanner control unit

4 All furniture products will have a one year (12 months) warranty with delivery of this warranty through replacement CRUs shipped direct to the customer for customer installation. After the one year warranty, repair or replacement of the furniture is customer responsibility.

Standard tier 1 CRU items listed would not apply if the specific product does not include that function or feature.

On-site Service: InfoPrint Solutions Company will repair the failing machine at your location and verify its operation. You must provide a suitable working area to allow disassembly and reassembly of the machine. The area must be clean, well lit, and suitable for the purpose.

  • 9 hours per day, Monday through Friday, excluding holidays, next-business-day response

Warranty and maintenance

Warranty period
  • Base printer - 12 months
  • Optional features - 12 months
Hourly service class

Two

Warranty service
  • Technical support during warranty period
  • Advance Exchange
Warranty service upgrades
  • InfoPrint Solutions Company On-site Repair (IOR) 9 x 5, Monday through Friday, excluding holidays, next-business-day response
  • IOR 24 x 7, same-day response (may not be available in all locations, please contact your local InfoPrint representative to confirm the available offerings for your printer)
Post-warranty service
  • Advance Exchange
  • IOR 9 x 5, Monday through Friday, excluding holidays, next-business-day response
  • IOR 24 x 7, same-day response (may not be available in all locations, please contact your local InfoPrint representative to confirm the available offerings for your printer)
ServicePacs for warranty and maintenance options

Refer to the Prices section for ServicePac- offerings.

Maintenance processing

Low end

Maintenance billing

Annually

Usage plan machine

No

When a type of service involves the exchange of a machine part, the replacement may not be new, but will be in good working order.

Field-installable features

Yes

Model conversions

No

Machine installation

Customer setup. Customers are responsible for installation according to the instructions InfoPrint Solutions Company provides with the machine.

Graduated program license charges apply

No

Licensed internal code and licensed machine code

This product does not contain Licensed Internal Code or Licensed Machine Code.

Educational allowance

Educational allowance does not apply.


Prices


For information on pricing, please contact your InfoPrint Solutions Sales Representative or your InfoPrint Solutions Business Partner.

All features are both plant and field installable.

Mach Feature Part 
type Model number number Description


4976 n01 39V2524 InfoPrint Color 1834
4976 dn1 39V2525 InfoPrint Color 1834
4976 dw1 39V2526 InfoPrint Color 1834
4501 39V2915 550-Sheet Drawer
4502 39V2916 550-Sheet Special Media Drawer
4503 39V2917 2,000-Sheet Drawer
4393 39V3415 256 MB SDRAM
4394 39V3416 512 MB SDRAM
4395 39V3417 1024 MB SDRAM
4042 39V3593 256 MB Flash Memory
4329 39V3420 80 GB Hard Disk
4870 39V3419 Bar Code Card
4820 39V2694 IPDS & SCS/Tne Card
4823 39V3463 Decryption Card
4166 39V3608 Ethernet 1000BaseTX
4163 39V1524 Ethernet 10/100BaseTX (1 USB port)
4164 39V1525 Ethernet 1000BaseTX (4 USB ports)
4190 75P6854 802.11g Wireless to USB
4170 39V3623 802.11b/g/n Wireless Print Server
4139 39V3423 Parallel 1284-B Interface Card
4138 39V3424 RS-232C Serial Interface Card
4180 75P7029 10 ft. Parallel Cable
4184 75P7030 2-meter USB Cable
4813 39V3618 Korean Font Card
4811 39V3619 Simplified Chinese Font Card
4812 39V3620 Traditional Chinese Font Card
4810 39V3621 Japanese Font Card
4533 39V3425 Caster Base for Paper Drawers

ServicePacs

Machine Electronic
Type Model Description Part Number

4976 All SVCPAC PTR 2YR EZS/NBD 65Y5232
4976 All SVCPAC PTR 3YR EZS/NBD 65Y5233
4976 All SVCPAC PTR 1YR IOR 9X5/NBD 65Y5234
4976 All SVCPAC PTR 2YR IOR 9X5/NBD 65Y5235
4976 All SVCPAC PTR 3YR IOR 9X5/NBD 65Y5236
4976 All SVCPAC PTR 1YR IOR 24X7/SD 65Y5237
4976 All SVCPAC PTR 2YR IOR 24X7/SD 65Y5238
4976 All SVCPAC PTR 3YR IOR 24X7/SD 65Y5239
4976 All SVCPAC PTR 1YR IOR EZS/NBD (MA) 65Y5240
4976 All SVCPAC PTR 2YR IOR EZS/NBD (MA) 65Y5241
4976 All SVCPAC PTR 1YR IOR 9X5/NBD (MA) 65Y5242
4976 All SVCPAC PTR 2YR IOR 9X5/NBD (MA) 65Y5243
4976 All SVCPAC PTR 1YR IOR 24X7/SD (MA) 65Y5244
4976 All SVCPAC PTR 2YR IOR 24X7/SD (MA) 65Y5245

Maintenance charges

For additional information on maintenance and pricing, please contact your InfoPrint Solutions Company Sales Representative or your InfoPrint Solutions Company Business Partner.

Trademarks

IPDS is a trademark of Ricoh Co., Ltd. in the United States, other countries, or both.

InfoPrint and Ricoh are registered trademarks of Ricoh Co., Ltd. in the United States, other countries, or both.

Ricoh is a registered trademark of Ricoh Co., Ltd. and its affiliated companies.

PostScript is a registered trademark of Adobe Systems Incorporated in the United States, and/or other countries.

PartnerWorld, IBM and ServicePac are registered trademarks of IBM Corporation in the United States, other countries, or both.

Other company, product, and service names may be trademarks or service marks of others.

Terms of use

InfoPrint Solutions Company LLC ("InfoPrint") products and services which are announced and available in your country can be ordered under the applicable standard agreements, terms, conditions, and prices in effect at the time. InfoPrint Solutions Company LLC ("InfoPrint") reserves the right to modify or withdraw this announcement at any time without notice. This announcement is provided for your information only.